Hotel Guest Messaging Software

Deliver Seamless Guest Communication with Actabl's Guest Messaging Software

Engage guests in real-time with direct, automated, or broadcast messages, ensuring smooth, contactless communication across your hotel. Our guest messaging software enables you to provide timely updates, personalized interactions, and elevate the guest experience effortlessly.

Desktop View in Hotel Guest Messaging Software
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Guest messaging software example showing a hotel employee and hotel guest messaging

 

Keep a record of conversation history so message details aren't forgotten.

 

Send messages based on predetermined criteria like pre-arrival dates and check-in times.

 

Save time with dynamic templates to ensure consistent replies and cut down on some of the busy work.

 

Maintain personalized service and connection - without in-person interactions.

Keep a record of conversation history so message details aren't forgotten.

Send messages based on predetermined criteria like pre-arrival dates and check-in times.

Save time with dynamic templates to ensure consistent replies and cut down on some of the busy work.

Maintain personalized service and connection - without in-person interactions.

Guest messaging software example showing a hotel employee and hotel guest messaging

Leverage Better Communication with Actabl's Hotel Guest Messaging Software

With a hotel text messaging system, you can deliver personalized guest service. Communicate directly with your guests. Answer questions, confirm reservations, discover delivery preferences, order room service, and send links or PDFs with property information.

Facilitate conversation by enabling two-way digital communication between staff and guests so requests are quickly received, tracked, and completed.

Increase profits by improving hotel staff efficiency. Make it simple for guests to request add-on services or order room service. Increase guest satisfaction and improve guest experiences through our guest messaging software.

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Tickets & Conversations

Tickets and Conversations in Hotel Text Messaging System

Effortlessly manage guest requests with our guest messaging software by creating dedicated tickets within each conversation.

Track the progress of guest inquiries from start to finish, ensuring a seamless response to every need.

Keep communication organized and streamline staff workflows to enhance the guest experience

Confirmation Messages

Confirmation Text Messages to Guests

Send instant SMS confirmation messages to guests directly through the guest messaging application.

Easily confirm reservations, special requests, or event details, ensuring your guests feel informed and valued.

With automated confirmations, you’ll reduce response times and improve guest satisfaction.

Insightful Reporting

Reports and Summaries in Hotel Text Messaging System

Gain valuable insights into your guest interactions with in-depth reporting capabilities.

Track conversation volumes, identify popular topics, and analyze messaging trends by the hour, empowering your team to make data-driven adjustments.

This reporting within the guest messaging system supports more strategic decision-making and guest engagement.

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Partner Testimonials

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We needed one tool to connect all our departments and a means to access critical operations data among all Coast properties. Alice Housekeeping, as a part of the whole Alice platform solution, gave our team members time savings, improved communication, and accountability.

Danny Dang
Director of Technology, Coast Hotels
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Drive profits with Actabl hotel software

Drive profits with Actabl hotel software

Ready to elevate your hotel’s efficiency? Take control and start improving with Actabl’s hotel software. Request a demo today.