The purpose of an EAM CMMS solution is to make operations run more cost-effectively. A quality EAM CMMS solution will do this when implemented properly. It will also provide a substantial ROI through a variety of features. This post looks at these features in detail so you can get the most out of your EAM CMMS.
What is in an EAM CMMS System
Good EAM CMMS systems uses a combination of labor efficiency, asset management, work management, document management and data management to bring operations under control. Taking a look at each of these individually it is easy to see that using only one part of an EAMCMMS is not going to help you meet your operational objectives because they all overlap.
Standard and Customizable EAM CMMS Components
- Labor Efficiency: Labor efficiency can only be achieved by enabling staff to do the maximum amount of work in a given amount of time. For maintenance operations true labor efficiency comes when maintenance is no longer spending the majority of their time resolving reactive maintenance issues and when they staff are no longer wasting time filling out paperwork or chasing down documents.EAM CMMS solutions enable this by automating much of the paper trail reducing the amount of wasted time completing paperwork but more importantly by offering the tools needed to schedule all work.
- Asset Management: Asset management is the ability to manage assets from their planning stages through their eventual retirement or replacement. EAM CMMS provides the tools necessary to track the description, location and use of each asset in an organization.
- Work Management: The heart of an EAM CMMS solution is its CMMS core component which helps management and staff to control the complete work order lifecycle. EAM CMMS provide tools for accepting, executing and reporting on everything from the initial work request and all MRO needs.Increases in efficiency, effectiveness and accountability are amplified through the use of rugged mobile devices (including administrative tools for security and management).
- Document Management: Every organization has a slew of documents (both hard and soft) that need to be made available on a moment’s notice at any location/site. EAM CMMS software allows documents such as blueprints, receipts, vendor contracts, PDF files, and pictures to be uploaded and tagged for fast online retrieval. A true EAM CMMS provides a centralized cache for all your organization’s documentation.
- Data Management: One of the most critical components of achieving ROI with an EAM CMMS is the ability to manage the data collected. These reports can be used to review work status and performance to help establish standard operating procedures (SOPs).Best of breed EAM CMMS not only have an abundance of standard reports that can be used but also allow customized reporting to help provide the ultimate knowledge base. Management reports are critical to forecasting capital budgets.
Does it sound a like a lot? Yes it is and this is why implementing an EAM CMMS requires proper implementation including but not limited to getting buy-in, planning, training and the setting of benchmarks. Just for the sake of emphasis, I will mention TRAINING again (initial and ongoing) as the best EAM CMMS solution in the world is useless unless management and staff know how to use it.
How does an EAM CMMS system work for You
It would be impractical to detail all the ways EAM CMMS can help you improve operations or how using it correctly affects the ROI. However, the following highlights some of the areas where proper implementation of Mintek’s EAM CMMS can help you mine the data to improve operations.
Mining EAM CMMS Data with Selected Tools
The first three items are part of a work dashboard to help manage workloads and maintenance staff more efficiently. The last three are examples of how data can be extracted (mined) for management purposes with the proper use of work space tools.
- Using the work space feature maintenance management can get a snapshot of work in progress including what work is on-time, behind schedule and who it is assigned to as well as read maintenance crew notes. Management reports can provide any additional detail needed.
- Using the work list feature all work assigned to a specific person or by type of work can be looked at and edited. This includes PMs, work orders, work requests etc.. The work list displays all open, closed and cancelled work types.
- Using the work calendar feature management planning can be done for each individual including the setting of expectations and can be sorted with a number of filters. It also provides the ability to forecast labor needs, daily work load and time cost.
- Reports can be run that detail any type of work entered into the EAM CMMS. For example, a report can be run that shows a complete list of all PM’s done for a specified period of time. This type of information can be used to identify best practices, learning opportunities and establish standard operating procedures (SOPs).
- Reports can be run that compare work across multiple locations enabling management to discover where training opportunities exist or identify problem areas.
- Reports can also be asset specific. This allows management to determine if a particular asset is causing issues and why. It also enables maintenance management to review vendors for effectiveness, performance and potential consolidation (change).
One of the by-products of EAM CMMS automation, scheduling and reporting is the collection of a complete and very detailed work history on each asset. This type of detail can be used to forecast when equipment will need maintenance, repair and possible replacement.
It also provides the history needed for various methodologies such as condition based maintenance (CBM) or reliability centered maintenance (RCM) to be effective.
A special note: It is important to note that the data collected and used by EAM CMMS systems is only as good as the data input. Using an EAM CMMS requires a strong management team that can sell and enforce EAM CMMS procedures such as properly detailing work order information etc.
The ROI Impact
The rate of return for an organization is highly dependent on what the organizations pain is as well as how the EAM CMMS is managed. For example, if labor costs are the main issue, then utilizing the tools that increase efficiency and effectiveness will provide the greatest ROI.
On the other hand if energy costs are the most pressing problem then EAM CMMS software has a greater ROI when used to monitor the condition of energy hogging assets. Obviously, a well maintained piece of equipment will use less energy than a poorly maintained one.
The same thought pattern also applies to Document Management:. If your teams are wasting hours looking for documents, a significant focus can be applied to document handling.
For the highest ROI, organizations need to take the time to use all the features of EAM CMMS systems. With excellent EAM CMMS training using all the features will help lower labor, energy and administrative expenses.