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This article will explain why Mintek’s Transcendent makes a good Enterprise Asset Management (EAM) for Resorts.

How an online EAM Can Help Resorts Prepare For Spring Break

The thought of Spring Break brings excitement to many students looking forward to having fun in the sun. At the same time, resorts must prepare their facilities for the onslaught of students who will push the limits of the maintenance staff. It is imperative that resort maintenance staff inspect all assets prior to the students arrival to determine what preventive maintenance needs to be done.

“The first thing that should be obvious is that routine repairs and, to a lesser degree, emergencies will be reduced significantly if preventive room and equipment maintenance is taking place.”
Source:4Hoteliers

The quality of any resort can be measured by the willingness of customers to return. Having all equipment in working order and clean rooms is an important start.

Categorizing The Tasks

When getting ready for Spring Break maintenance management for resorts can be generalized into 4 areas:

  • Preventive maintenance for rooms. This is checking to see if faucets or toilets leak, knobs are tight, TV’s are secure, electrical outlets and HVAC is working properly.
  • Preventive maintenance on equipment and common areas. Lounges, carpets and furniture take substantial abuse and these should be cleaned and/or stained proofed. Pool Maintenance includes inspecting filters as well as making sure all pool parts are working properly and are in compliance with Federal and State laws for use. All other common areas should be inspected for safety.
  • Routine repairs based on work-orders. Inspections and preventive maintenance will uncover items that need to be repaired or replaced. With so many rooms or areas to be cared for maintenance management for resorts should be organized to achieve the greatest amount of work in the smallest amount of time.
  • Emergency repairs. If preventive maintenance is routinely performed then emergency repairs do not occur very often. These repairs should include any reported safety hazards or item that prior guest have notified resort owners of. Emergency repair procedures should also be established to accommodate the late nights that students will have.

Using an Online Maintenance Management system

The best way to handle inspections, preventive maintenance and repairs for resorts is to make use of a computerized maintenance management system. By selecting a software that is hosted off-site, resort staff only need to make use of mobile handheld devices to carry out inspections and schedule preventive maintenance. Work orders are tracked via the handhelds and results are available almost real time to managers. In this manner, work is done efficiently and labor lost are minimized.