One of the traps of a non-entrepreneurial environment in facilities maintenance management is that key personnel are unable to recognize a bad situation getting worse because they are too close to the situation. In contrast, an entrepreneurial-minded organization is constantly aware of the need for change in order to survive, improve and ultimately thrive in a competitive world. The secret is the desire to do the job better and the recognize opportunities for improvement. With this said, how can you tell if there is an opportunity for MRO improvements using a dynamic Enterprise Asset Management (EAM) system?

The first step is to get a handle on your workflow. The core ingredient of any maintenance management workflow is the use of work orders to mark the beginning and end of maintenance tasks. Unfortunately, many maintenance managers not using an EAM/CMMS can quickly find themselves overwhelmed by work orders as assets age and require more care. Quite often it is the small preventive maintenance tasks that are delayed because staff was too busy reacting to repair issues. Here are some of the signs that you might need an EAM work order maintenance solution.

8 Ways to Tell if You Need an EAM to Organize Your Work Order Management System Work Order Management System

  1. The facilities maintenance manager jumps nervously when the wind blows. This is a sure sign of anxiety issues caused by the fear of losing control or being overwhelmed. Get back control using an EAM to organize and automate the work requests, work orders and maintenance scheduling.
  2. The guy who filled out the open work request retired 5 years ago. Most of the maintenance team thinks the grating sound the equipment makes is normal because they have never heard it sound differently.
  3. No one can remember how to fix the problem. An EAM database will resolve this issue because it records all maintenance work orders and results.
  4. Facility management discovers the asset no longer needs minor repair because it failed 3 months later and had to be replaced. Preventive maintenance could have prevented this major replacement expense.
  5. Overtime is out of control as repairs and asset failures mount up requiring immediate attention. An organized work flow will reduce this cost.
  6. Everyday is just a battle spent firefighting. Proactive measures such as inspections and preventive maintenance are unheard of because no one has the time.
  7. Energy and water bills increase as a percentage of the overall maintenance operations costs. This is a result of poorly maintained assets requiring more energy to have the same amount of output or numerous leaking faucets and toilets.
  8. The useful lifecycle of assets is not nearly what was expected causing more work orders as well as faster asset replacement. Poor maintenance practices only shorten the expect useful life of equipment. Conversely, well maintained equipment will almost always last longer.

An EAM/CMMS solution does more than just organize your workflow. The data that is input contains all asset information so that you can manage the asset through its entire lifecycle from the planning stages through retirement/replacement. An EAMputs at your fingertips the complete knowledge know of assets such as location, condition, maintenance history, repair costs, vendor info, who worked on it and what was the fix. In simple terms maintenance managers gain back control as well as their sanity while at the time saving the company priceless dollars.

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