Ok, it is Friday and I was looking forward to a nice relaxing weekend when I remembered that my PC at home needed some good old maintenance, upgrades and a reinstall of the operating system. Suddenly, I realized that the last two years have flown by at supersonic speeds and much of my home technology was now obsolete.

If I choose to upgrade or replace my computers and other tech devices, will they still work with my existing programs, will I need new drivers, and of course how long is this going to take? I now face the choice that so many companies face: Do I upgrade, replace or make do with the equipment that I have until it breaks down for good?

I started to think about the main asset maintenance software product we offer and now understand why companies that make use of this Software-as-a-Service (SaaS) are rapidly moving to a hosted or web-based solution for their CMMS needs.

Known Advantages of a Web-based CMMS

The usual write-ups for the advantages of a web-based CMMS include:

  • A lower CMMS Total Cost of Ownership (TCO) because of lower initial hardware costs, less downtime, less work for software updates.
  • Access from any PC connected to the Internet across the world. No need for any specialized hardware, just a web connection.
  • 27/7/365 access on state-of-art and very secure data center servers. Data centers have multiple backup and safety systems far past an individual company.

The New IT Cost Advantage for a Web-based CMMS

But now one the biggest advantages is the cost savings to the company as a whole, especially the IT department. This is because a web-based CMMS does not require customers to overhaul their equipment when there is a change or update. In fact, most system updates are transparent as they are scheduled during off hours so that the customer is ready to go at the start of the new day.

By having a web-based CMMS, facilities do not need to worry about IT costs as a result of obsolete technology for the CMMS. With a web-based CMMS the vendor is responsible for the upkeep of all servers and operating systems. Computer hardware that is used for other purposes can be updated, upgraded or replaced whenever finances and time permit. The money saved can be used to purchase additional handheld devices, training or even put toward capital expense items.

In contrast, if you are running the vendor’s CMMS software in-house, there are labor and hardware costs associated with replacing obsolete technology. On top of this there may be additional unplanned costs if IT work cannot be scheduled around the maintenance department regular hours of operation.

The last thing a customer (in-house or external) wants to hear is “we can’t fix that because our computers are down”. With a web-based CMMS, this statement may never be heard. Value of this – priceless!