Hotels make up several of the top franchise offerings on Forbes.com and Entrepreneur.com, but it takes a real understanding of hotel maintenance management to make a hotel one of the success stories. Preventive maintenance and a long-term plan for capital replacement of assets allows hotel management to operate with minimal disruption in service and within a reasonable budget for facility operation.
CMMS programs help management stay on top of maintenance planning, without dedicating unnecessary man hours to the process. A rotating schedule of preventive maintenance ensures that all hotel equipment passes inspections as needed; eliminating potential fines from regulatory agencies due to health and safety violations.
Additionally, staying current on recommended safety guidelines offers hotels potential discounts to, not inconsiderable, expenses, like insurance. Changing strategies to incorporate long-term planning puts hotels in a competitive position. The following are just some of the ways hotel management can do this.
Streamline for Leaner Operations that Stay Under Budget
CMMS programs help hotel management track needed maintenance, allowing them to avoid duplicate scheduling and missed appointments for repair. Automating equipment repair tracking makes the entire process lean.
Lean operations keep all waste activities to a minimum, reducing the number of man hours needed to keep operations running at peak efficiency. Less waste means less expense, keeping hotels operating within a reasonable maintenance budget.
Going Green for Long-Term Savings
Capital investment back into the facility makes solid business sense for long-term hotel operations. Greener equipment is both more environmentally friendly and less expensive to run. Energy efficiency ratings let managers evaluate new products for cost efficiency, allowing them to make critical decisions about what equipment investments best improve operational costs.
Energy star ratings and manufacturing information provide easy comparison between brands and models, enabling quicker purchasing decisions and long-term planning for improvements such as retrofits. A few examples of equipment that would benefit from going green include:
- HVAC Units
- Emergency systems
- Refrigeration units
The more systems that use updated equipment, the more savings each facility obtains every month.
Be Proactive in Applying Maintenance and Replacement Plans
Equipment maintenance and replacement planning requires constant adjustment to take into account new products on the market. For example, solar energy advancements make it possible for a facility to run on almost no outside electricity, dramatically reducing operational costs. Similarly, changes in safety regulations make constant updates to emergency systems and employee training a necessity.
Staying current on all the changing products available and regulatory requirements is an investment in improved profit numbers. Plan for changes, even before they become a necessity, to spread the cost of updates out over the course of months, rather than trying to pack everything into a few days or weeks.
Taking the proactive approach to changes also allows management to minimize the impact on hotel guests. Surprise changes result in different areas of a hotel shutting down for maintenance, impacting a guest’s satisfaction with their stay. If all maintenance and replacement issues are planned out in advance, the effect on guests is minimized.
Implement Leaner, Greener and Proactive Strategies for Best Results
By operating lean, going green and taking a proactive approach to new products and regulations, hotels have an opportunity to keep profit margins high, even during large capital investment projects. A big remodeling project does not have to be noticeable to guests when planned in advance.
Properly maintained properties enjoy maximum up-time, with little to no required vacancy due to construction. Management professionals can utilize CMMS programs to help manage the minutiae of multiple projects and rotating repair schedules, allowing them to focus on planning for the future.