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Elevators are a part of virtually every modern building that has more than one floor. Yet despite their commonality, being stuck in an elevator is nightmare for claustrophobic people as well as those with anxiety problems.

If this wasn’t enough, Hollywood scenes of falling elevators have inspired the creative geniuses of the world to find more ways to make people jump. After all, an elevator is mechanical and anything mechanical not receiving good maintenance can break down – right?

So I couldn’t help but laugh when I saw the video below. The look on people’s faces as the sounds kicked in was priceless.

On a side note, I found it absolutely hilarious that over half the victims actually jumped toward an open panel. Someone needs to explain this behavior to me please.

Elevator Maintenance

Elevator maintenance is one of the highest maintenance contracts a hotel can have. Much of this is due to the fact that modern elevators use proprietary software and can only be effectively serviced by manufacturer authorized vendors. The downside is you pay a premium for OEM or manufacturer service contracts.

The other options for servicing elevators include contracting out service to local companies or self-service. However, given the high liability associated with elevator accidents these last choices should only be used when there is no other option.

Regardless of the path hotel management takes there are a few things that should be asked from elevator maintenance providers. These include:

  • Deciding if total responsibility is being contracted out in a full maintenance contract.
  • Is there a Parts, Oil and Grease Contract (POG) or just an Oil and Grease (OG) contract?
  • Causes and determination of overtime.
  • Is travel time a factor?
  • What happens if maintenance is missed for a month?
  • Do trouble calls count as regularly scheduled maintenance calls?
  • Response time commitment for trapped passengers, out of service issues.
  • How much inventory do they carry (spare parts)?
  • Understanding the contract terms and conditions especially payment.

Read more about selecting an elevator vendor, elevator maintenance contracts and negotiating tips, at elevatorsource.com.

In the meantime, watch out for the LG guys and make sure you have a Doctor close by should you decide to scare your hotel guests for Halloween.