The Fall is a great time to revisit your asset management objectives in order to evaluate your successes. A review of the years activity, will indicate areas that need to be improved such as the ratio of reactive to proactive maintenance or the level of utilization of your asset management system. Getting better results is a matter of improved asset and maintenance planning as well as a willingness to try new ideas.
This weeks most popular article Part II – Why Asset Management System Software Implementations Fail which was the second of a three part series taking a closer look at why the failure rate of asset management system software implementations is over 50%. This post describes the importance of understanding where the critical points of failure are and then turning them into realistic customer and vendor expectations that can be measured. We hope everyone had the opportunity to read our blogs and check out our website, but just in case you did not have the time to see our blogs and voter links as they were published, we have summarized them for you here. Please enjoy them and be sure to check back for new articles during the week. You can find a complete listing on the Mintek Blog.
Author: Stuart Smith
The last of three posts that asks under what circumstances should you be working with a consultant or 3rd party to install your asset management system software. The posy goes on to give an overview of the pros and cons of using consultants. The article also demonstrates why good communications are critical for a successful implementation.
Key Point: Even if a consultant or consulting group is used, the vendor is still ultimately responsible for making sure that the clients expectations are being met.
Author: Stuart Smith
The second of 3 post discussing why asset management system software fails zeroes in on identifying the critical points of failure and how they are very closely related to the expectations that should be set early in the implementation. Critical points of failure can be tangible results such as benchmarks not being met or intangible like the emergence of Dragons.
Key Point: Many of the points of failure can be addressed by the vendor making sure they have a clear understanding of the customers expectations. The vendor cannot place this burden on a 3rd party.
Author: Michel Theriault
Michel’s guest article discusses how facility management is transforming itself from a tactical and technical need to be part of a greater strategic plan for facilities. The article goes on to describe how using the using the information collected through maintenance programs can provide management the tools they need to make better decisions. Michel suggest his recently published book as a resource for more information.
Key Point: Collecting useful information is only as good as the input. Using an EAM or CMMS can greatly increase the effectiveness of maintenance information.
Read Relevant Articles That We Found Last Week
But wait there is more. We have found several more articles that you might find to be interesting on. The 2 best this week are:
Author: Daryl Mather
In this short post, Daryl makes a point that it is easy to identify a maintenance operation in trouble. Obvious signs of a maintenance department in trouble include missing backlog of work orders, missing plans (weekly or monthly), extra spare parts without justification etc. All these signs indicate a very reactive maintenance function.
Key Point: Reactive maintenance is not in the best interest of maintaining the useful lifecycle of assets.
Author: Rich Roberts
Rich’s article regarding bedbugs is good reading for several reasons. The first reason is that hotels, stores and virtually any facility can be infested. The second reason is that avoiding an infestation requires constant inspections and quick responses. Good maintenance practices will automate the inspection process using a CMMS.
Key Point: The value of a hotel’s reputation is priceless, invest in the maintenance programs that can help reduce the chances of taking a reputation hit.
What We Learned This Week
The point of this weeks articles and readings is that problems do not fix themselves. Addressing asset or maintenance issues takes time, thought and a plan of action. Of course if your operations are already causing staff to run around like their hair is on fire it can be hard to take action. Regardless of the situation, to get control of operations you need to take a step back to organize your approach.