This article will explain why an EAM system is ideal for telecommunications asset and maintenance management.

Improving Telecommunications Asset Management

At the heart of telecommunications infrastructure is a system of towers, satellites, electrical junctions and signal amplifiers. The goal is to keep customers connected 100% of the time. To accomplish this, the telecommunications network of components requires constant monitoring, inspections and maintenance.

With assets spread out over huge geographical areas, keeping track of all assets and the condition they are in is a challenging task. One tool capable of handling such a dispersed set of assets is an

EAM system. An EAM system combines the tools of maintenance management with asset management features such as vendor and documents management plus capital budgeting tools to enable assets to be managed from planning through retirement.

EAM Maintenance Tools

At the core of every EAM system is CMMS maintenance functionality. This includes the automation of many

work order processes, the setting up of preventive maintenance, inspections, rounds and the collection of all maintenance work history.

These basic maintenance management tools enable maintenance managers to plan most maintenance, reducing labor costs, unplanned maintenance as well as extending the useful lifecycle of assets. All results from

work management are fed back into the EAM CMMS software to create a historical record of all maintenance activity for each asset.

During initial setup, asset detail such as location, description, bar code, date purchase and so on are loaded onto the EAM CMMS system. When combined with the maintenance history, telecommunication asset managers will know where all their assets are at any given point in time as well as the condition they are in.

EAM Asset and Vendor Management

Some of the tools an EAM system provides are better asset and vendor management. Both are important to the telecommunications industry. The first key to better asset management using EAM functionality is using the historical maintenance record for the setting of standard operating procedures, identifying operational bottlenecks and knowledge transfer.

The second key is to managing the assets over the entire lifecycle. This is enhanced when vendor and

document information onto the system and attaching it to a particular asset. This includes information such as vendor name, terms of engagement, contract details and contact information. In addition, virtually any scannable document can be loaded including blueprints, or photos.

Consolidating asset information onto the EAM database will help asset managers to:

  • React faster to emergency repairs using vendors because the vendor contact information, terms, and notes are centrally located and accessible online.
  • Any needed documents can be attached to a work order to speed up the information flow. This includes any scanned document such as blueprints, photos or asset detail.
  • Having all vendor information as part of the EAM database also allows asset managers to evaluate vendors based upon performance or consolidate contracts where coverage is redundant.
EAM Capital Budgeting Tools

The final piece of the telecommunication EAM system is the use of management reports to evaluate reported information. These reports can identify individual maintenance or group trends indicating

system wide issues. More importantly, analysis of the reports will provide excellent data for cost benefit decisions.

By analyzing the frequency, cause, fix and costs of repairs, asset managers are able to have a much better feel for when an asset will need to be replaced or retired. This type of knowledge makes capital budgeting far more accurate.