This article will explain why Mintek’s Transcendent makes a good Enterprise Asset Management (EAM) for State and Local Governments.

How an EAM Can Help State and Local Governments

Every recession provides an opportunity for State and local governments to revisit their work management processes in order to trim waste and become more efficient. Too often, this opportunity is wasted in the form of head count reductions leaving the underlying operational processes inefficient and wasteful.

“Whenever managers are going after cost reduction, it just makes the system worse. If you manage costs, costs go up. If you learn to manage value, costs go down”
Source:John Seddon as interviewed by LGC

In order to manage value of State and local government services it is necessary to understand how your work flows through each department.

Managing Workflow

The key to managing workflow is understanding how work comes in, is processed and then finished. For State and local governments facing massive layoffs workflow questions that need to be asked include:

  • How are work orders generated, is the system manual, what are the steps, who is responsible?
  • How are work orders and subsequent maintenance or repair work processed?
  • How much time is spent performing reactive maintenance versus preventive maintenance and inspections?
  • Does staff have the tools necessary to perform work in an efficient manor?
  • Is handheld mobile technology being used or are you stuck in a paper-based mode?

Each of these questions leads to numerous other questions. It the picture that these answers provide that allows management to visualize the bottlenecks, broken procedures and areas of minimal value.

Managing The Value with an Enterprise Asset Management System (EAM)

State and local governments serve the public. As public servants it is their inherent responsibility to operate efficiently, to serve the interests of the people. Implementing an 
 creates enormous value as a result of true asset tracking, automating the scheduling of work processes, reducing reactive maintenance, enabling inspections as well as increasing the useful life of assets. From snowplows to facilities, government work orders will flow efficiently, labor costs will be reduced, morale will improve and most importantly the public is better served.