Enterprise Asset Management (EAM) systems and Computerized Maintenance Management Systems (CMMS) are software packages designed to assist you with the maintenance and tracking of your company’s assets. Your assets can be anything from a building to a vehicle. Implementation for software of this nature usually works by first identifying and the naming of the assets. The identification and naming process of the assets is the fulcrum for which all output such as work orders, preventative maintenance schedules, inspections and reports are based upon. Subsequently, customization of the outputs is something most reputable vendors allow for.

The Garbage In Garbage Out (GIGO) syndrome. Before you go out shopping for a vendor product that can only customized your output it would be prudent to make sure that the EAM/CMMS is tracking the information that you need instead of how the vendor wants you to track YOUR assets. Ideally, this means your assets are detailed with specific information on a “asset by asset” basis.

Asset by asset detail is the setting up of your templates by type, sub-type, and to continuing drilling down to the necessary level in order have output reports that are truly useful. A good EAM/CMMS will not have pre-defined limits on the number of fields you can use.

Since you (the client) are designing your fields it is a good idea that the vendor you choose provide your power users with administrative rights so that you can make changes to the fields as needed. Avoid vendors that hardcode or limit the number of fields that can be used as making changing to these fields can be costly and time consuming.

Remember, the reports that you use are only as good as the input used. You, the client, know what you need better than a EAM/CMMS provider. The EAM/CMMS you choose should be flexible enough to be customized to your needs. Proper customization can increase your ROI.