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Fall is here, but is your resort ready for the winter crowd? The success of any hotel or resort is based on the level of service provided to its guests. Storing all of your buildings, floors, rooms, and equipment in an asset management solution allows you to track the maintenance on every asset.

Two workers on the roof of a building working on the air conditioning unit.

Preventive maintenance procedures can be set up on a number of assets, including but not limited to, HVAC units, generators, and filters to prevent failures.

The maintenance management system can be utilized to track maintenance, reduce costs and give a higher level of service to the customer.

It isn’t uncommon for certain assets to be used during different periods in the year; workers can focus on the winter assets but also the unused assets that won’t get used again until spring or summer. It is essential to have a running log on all asset productivity and adjustments needing to take place over the year within an EAM/CMMS.

Fall Maintenance Checklist

Each region may have varying affects during the winter months, such as the West goes through drought spurts and the North gets colder temperatures with possible freezing. Although each type of environment has some unique maintenance and inspection requirements, many of the maintenance tasks are the same. Also, seasonal resorts may not come equipped with a full-year maintenance staff so outsourcing your maintenance may be necessary.

Pathway through the autumn forest

Below demonstrates the 12 seasonal maintenance inspections needed to keep your hotel performing at its peak.

  1. Inspection and repair of fuel lines, valves, pumps, meters and repair all before opening or closing
  2. Inspection and repair of fuel storage tanks for corrosion damage that may have caused structural integrity concerns
  3. Inspection and maintenance of fireplaces, heaters, HVAC, heat pumps and any asset that provides climate control
  4. Inspection of water distribution system for contamination, standing water, corrosion. Verify for ASHRAE Standards
  5. Inspections and maintenance of pool and spa assets prior to opening and proper draining or protection of pools when closing
  6. Inspections and maintenance of all emergency and safety equipment such as snowmobiles, fire extinguishers, alarms systems and security systems
  7. Inspections and repairs of all lighting and electrical circuits
  8. Inspection of seasonal assets such as ski-lifts, fitness areas, beach equipment, attractions, trails as well as any facilities or assets associated with them
  9. Inspections and preventive pest control during and for the off season
  10. Trim trees and shrubbery around facilities of all dead foliage
  11. Inspections and maintenance for all boilers, chillers, heat pumps
  12. Inspections and repairs of property assets known to be liability issues such as loose railings, deck support, poorly lit parking areas

Whether your inspections are scheduled by a computerized maintenance management system or not, the goal is to provide preventative services in order to prevent costly problems from manifesting. It may be necessary to go beyond preventive maintenance and perform or schedule actual repairs. Have your technicians look out for the even the smallest signs of repair because those can sometimes be the most expensive.

Hotel/Resort CMMS

Is your resort ready for a tool that will help keep you organized and schedule all your maintenance? If the answer is yes, then a CMMS is the tool for you.

CMMS provides Resort maintenance managers with the ability to:

  1. Establish a knowledge database of all assets, so they know what their assets are, their location and condition
  2. Schedule inspections and maintenance on any asset
  3. Track work results of all work performed
  4. Provide resort management with reports indicating the remaining expected useful life
  5. Understand their maintenance backlog situation and ensure no asset is overlooked
  6. Provide documentation of asset work history that can help mitigate claims from accidents

Don’t risk your facility or guest experience over preventive measures.